Muffin and Berry Ltd delivers worldwide. All orders will be sent via National Post Office. Please note that these delivery dates are based on LT post office estimates. Muffin and Berry Ltd cannot be held responsible if delivery is delayed because of events outside of our control.
Your purchase will be sent to the address that was given at the time of placing your order, please ensure that all details are correct.
Europe - £5.99 (3 - 6 working days)
Rest of World - £9.99 (1 - 3 weeks)
Free delivery will be applicable on all orders over £120
(EU countries only)
We aim to ship all orders within 3 days of receiving full payment but please allow at least 5 working days to avoid disappointment. If shipping is not possible for any reason we will contact you. If for any reason you require your order quicker then please contact us email@example.com and we will do what we can to assist you in this. All orders placed after 3pm will be treated as having been ordered the following day.
Goods dispatched to countries outside of the EU may have an import duty and/or taxes levied on them when they reach your country. Muffin & Berry Ltd take no responsibility for the import duties and taxes and you are solely responsible for these payments. Whether any charges are payable will depend on the value of the package and where you are having it delivered to. We have no control over these charges and cannot predict what they might be as customs policies vary widely from country to country. You should contact your local customs office for further information.
All Muffin & Berry items are handmade. Please kindly allow 3 -5 days to process your order. Should you require item(s) sooner, please kindly contact us before ordering to see if we can meet your timescale. Your item will be sent out to you securely packaged and posted via National Post Office. You will receive an email when your item has been dispatched with more information.
Data protection and privacy
Any details, which you provide to us, will remain private. Your details will not be shared nor sold.
The rights in the designs, pictures, logos and photographs are protected by copyright, trademarks and other intellectual property rights are owned by or licensed to Muffin and Berry Ltd. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this property without the written permission of Muffin and Berry Ltd.
To return an item, please email us first at firstname.lastname@example.org stating your name, address, email address, order number and the reason why you would like to return it. We will then be in contact within 48 hours to resolve the problem.
Returns must be unused and in a resalable condition, with the swing ticket still attached. We recommend that goods be returned using Recorded Delivery, as we cannot accept responsibility for items lost in transit. Any additional shipping costs relating to a return or exchange are your sole responsibility. We are not responsible for returns that do not reach us. Please check carefully before returning any item.
Muffin and Berry Ltd reserves the right not to refund the purchase price in its discretion, where the returned products should be damaged and/or not in a resalable condition.
If you have any questions about returning items, please email us at email@example.com and we will be pleased to help.
Please note any sale/reduced items are non-returnable.
This does not affect your statutory rights.
Please send the returned goods to:
Muffin and Berry Ltd
T. Kosciuskos 24-14