7. Shipping and Delivery
7.1 All products are shipped from Maqaroon in pristine condition in secure packaging.
7.2 Maqaroon is not responsible for products lost or damaged in transit. Maqaroon will aim to provide you with a replacement, but is under no obligation to do so.
7.3 All shipments are made via Österreichische Post AG (Austrian postal system).
7.4 Unless expressly requested, smaller parcels will be sent by unregistered mail and without tracking.
7.5 Large parcels will be sent by registered mail/with tracking and Maqaroon will inform you accordingly in the shipment confirmation e-mail.
7.6 Should any problems arise, please contact info[at]maqaroon.com.
7.7 Delivery times using standard shipping are as follows:
Austria: 1 Day
European Union: 5-11 Days
Rest of Europe: 5-12 Days
Rest of World: 10-20 Days
1. General Provisions
2.1 You can place your order by transmitting the fully completed online order form on www.kidsonestopshop.co.uk . By transmitting your order, you are deemed to have made Maqaroon a binding contractual offer to enter into a sale and purchase contract with you. Maqaroon may in its discretion accept your offer, but is not obliged to do so.
2.2 Maqaroon will confirm the receipt of your order by automated e-mail response.
2.3 In case you should have made your order by mistake or error, please contact info[at]maqaroon.com
3. Conclusion of the contract
3.1 Maqaroon will attend to your orders on business days from Monday to Friday.
3.2 Maqaroon will use its best efforts to execute each order within three business days from being placed. Should your order be placed after 4 pm (Central European Time), the next business day will be considered the day on which you placed your order. Maqaroon will notify you by e-mail in the event that there should be a delay regarding your order.
3.3 The contract shall be deemed as validly concluded and binding for both parties with Maqaroon beginning the shipment of the Products ordered (see Section 8 below).
3.4 Maqaroon will send you an e-mail to confirm shipment, thereby also confirming that your sale and purchase contract offer has been accepted.
4. Product Descriptions
4.1 Maqaroon attempts to be as accurate as possible, however, Maqaroon does not warrant or guarantee that any product description or other content on the website are error free and/or complete.
4.2 Maqaroon reserves the right to change or amend any product descriptions and/or the products themselves, as the case may be. This may happen even after your order has been placed, but in such case, you will be notified by e-mail where feasible.
5.1 The prices, as quoted and displayed on the website, are net prices. Maqaroon does not charge VAT on top of the purchase price for the products you order. Independent of the above VAT exemption that applies for Maqaroon, you may have to pay import VAT or comparable taxes and/or duties, if the shipment destination is a non-EU country. Such taxes and duties will be borne by you.
5.2 Shipping charges will be charged in addition to the purchase price. The exact costs will depend on the size and weight of the package to be shipped, as well as on the country of destination. Where Maqaroon is asked to ship any products to a non-EU destination country, such shipments may also be subject to customs duties that will be borne by you. The exact customs duty payable may vary, depending on the country of destination and the parcel value.
6.1 Maqaroon only accepts payment via PayPal.
6.2 For further information on PayPal, please visit www.paypal.com.
8. Withdrawal and Returns
8.1 Undamaged products can be returned in your discretion within 14 days from receipt, provided that they are in their original packaged condition. In such case, the purchase price will be refunded to you, but you shall bear the costs of the return shipment yourself.
8.2 Maqaroon reserves the right not to refund the purchase price in its discretion, where the returned products should be damaged and/or not in a resale-able condition