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Dream of Silver Returns

All handmade silver jewellery purchased from Dream of Silver is protected by a full money back guarantee, allowing a full refund or product exchange if for any reason you are not happy. If you are not satisfied with your silver jewellery you must contact us for a returns form, and then return it to us unworn and in its original condition and packaging, within 7 working days of receiving it. Any sterling silver jewellery returned to us must be sent by Royal Mail Special Delivery at your own cost - Dream of Silver is unable to refund the cost of return postage.

If your handmade silver jewellery order arrives damaged please contact us within 3 days of receipt. Dream of Silver will be happy to refund, exchange or replace your damaged jewellery.