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Fairydoorz Delivery

We aim to make ordering from Fairydoorz as simple and straightforward as possible.

Once your online transaction has been completed your order will be confirmed by email within 24 hours. We aim to dispatch your goods within 7 working days from the receipt of your order, subject to stock availability and seasonal peaks, this can sometimes be 14 days at very busy periods. All goods are posted standard delivery through Royal Mail. Please allow 3-5 working days for UK delivery, in most instances it will be less. International delivery can take up to 6 - 8 weeks or longer if the item is held in customs. If you have an item to be deliverd on a specific date please leave a comment while you are ordering on the checkout page.

If, for some reason your order cannot be met or delivered within the specified time, we will contact you by email to make either alternative arrangements or cancel the order.

If you have any questions or queries, or any specific delivery requirements (such as next day delivery service) please send us an email at info@fairydoorz.co.uk before placing your order and we will be happy to answer any delivery questions.

Important Customs & Duty info for customers outside of the EU:

Any customs or import duties are charged once the parcel reaches its destination country. The recipient of the parcel must pay these charges. We cannot calculate your import duty for you, you must contact your local customs office for current charges before you place your order to avoid any unexpected charges.

All standard shipping costs are calculated by items and territory:

 

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