Loading  Loading... Please wait...

Gemious Ltd Terms & Conditions

Contract For Sale
The advertising of products on the site is the way in which we are able to display all the items available to buy through the site. We aim to keep all necklaces in stock, however due to the nature of this business it is inevitable that we may suffer on occasion from being out of stock on some items due to supply chain issues and demand. When items become out of stock, this will be clearly marked on the site and a time line given of when stock is expected back in. On the rare occasion you have taken a product to check out which is no longer in stock, we will email you to inform you of this and give you three options.

To wait for the item to become available and process the order at that time (timelines will be given)
To choose an alternative product that is in stock and priced the same as your order for immediate dispatch
Cancel your order and we will issue a full refund.


Prices and stock are not contractually confirmed until you receive the confirmation of dispatch sent to the email account provided by you. We reserve the right to withdraw from sale any items that have been priced up incorrectly. Any contracts or agreements formed between yourself and Gemious Ltd through this website shall be governed and construed according to Scottish law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the Scottish courts.



Quality
Each necklace is carefully made to ensure they meet the required standards. Please be aware that whilst we take great care to accurately describe the necklaces shown on our website, the mixing process of the colours is random and as such their composition and colour may vary slightly from that shown, meaning each necklace is unique.

We will do everything possible to ensure that you can be confident of making a secure, risk-free purchase from us but In the unlikely event that you are unhappy in any way with our service or products, please contact us immediately and we will attempt to put things right or arrange for a return.






Returns
If the items you have ordered are unsuitable you must inform us within 7 working days of receipt. Email us detailing your sales reference, name and date of purchase and the item you wish to return and we will issue you with a Returns Number. Send back to us at the address above. We will then be happy to make a refund providing the items are returned complete, in perfect condition and in their original packaging within 7 working days of receiving your returns number.


For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the item/s to us. When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. Upon receipt of items returned as faulty, Gemious Ltd will arrange for a refund. It is the customers responsibility to pay for return postage.


Refunds
Any refunds due will be processed back into your account used for payment usually within 14 working days.






Copyright
All rights, including copyright, in the content of these web pages are owned or controlled for these purposes by Gemious Ltd

You are not permitted to copy, download, store (in any medium), adapt or change in any way the content or images contained within the web pages whatsoever without the prior written permission from Gemious ltd.

Trademarks

The ® sign means Gumigem is a registered trademark, as such anyone attempting to sell or pass off under this brand name whether intentionally or otherwise will be subject to legal proceedings being issued against them.

 

products