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Painted By Me Returns


We only aim to please…

So if you are not entirely satisfied with your item we would gladly offer an exchange or refund within 14 days of receipt provided it is in perfect unworn condition and in the original packaging with tags attached.

Painted By Me will not accept returns of items that have been worn, used and/or garment tags removed. In such cases, the item will be returned to the customer.


Please complete the returns form with ALL FIELDS FILLED IN with your purchase and original receipt.
Take the package to your local post office, making sure you retain your certificate of postage.
Please send exchanges or returns via Recorded Delivery as we cannot be held responsible for goods lost in transit.
We endeavour to process exchanges and refunds within 5 working days of us receiving the goods and upon the satisfactory receipt of the item.

Goods to be exchanged or refunded are to be returned to Painted By Me at your own expense.