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Play to Z Ltd Terms & Conditions

Our standard Terms and Conditions apply.

Every effort is made to ensure that the images match as closely as possible to the actual products. Due to technical limitations, the handmade nature of many products and type of materials used, colours may vary.

When you place an order you are making an offer to buy goods. Prices, precise contents and availability information is subject to change.

All goods remain the property of Play to Z until paid for in full.

You may normally cancel your order for any reason up to the point of dispatch. If you do cancel your Order within this time and ‘Play to Z’ has received your cancellation prior to the point of dispatch, then any payments made by you for such goods will be refunded to you in full within 30 days subject to any fees charged by Kids One Stop Shop. If you wish to receive a full refund after this time, we will honour this as long as the goods are undamaged. This is explored further in our Returns Policy.

Privacy Policy

Play to Z LTD knows that you care how information about you is used and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By visiting playtoz.co.uk you are accepting and consenting to the practices described in this Privacy Policy.

We use your information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us.

If you have any concern about privacy at playtoz.co.uk, please email us a thorough description and we will try to resolve the issue for you.

 

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