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SquidLondon Delivery

Delivery information:

UK Standard Delivery Times:

Orders are shipped within 48hours on week days . As soon shipped, you will get a confirmation e-mail.

UK customers can expect delivery within 3-5 days (except at weekends). While we cannot guarantee next day delivery once the order has left us, most of the time that is the case.

The orders are handled by Royal Mail and are sent First Class Recorded in the UK and First Class Recorded worldwide.

Recorded means the umbrella shipment will require a signature from a person at the delivery address, so please ensure you are having the package delivered to an address where someone will be present to receive it in order to avoid any disappointment.

If no-one is present, Royal Mail should leave a calling card and take the package to the nearest post office collection depot to your address. Royal Mail then holds the package for one week only, before returning it to us. Parcels not received or collected that are returned to us will be subject to a repeat delivery charge.

International Delivery Times:

Europe: Allow up to *3 weeks

Rest of the World: Allow up to *5 weeks.

*don’t worry usually its much quicker – dependent on the weather (snow)

If you have any special delivery requirements, please contact us on hello@squidlondon.com and we can arrange something.

The charge for post and packing for all orders sent to locations in the UK and internationally is based on weight. We have designed a matrix that includes the weight of every product we have available. If you buy multiple items, the total weight of the order is converted into a carriage charge, dependant on your location in the world.

All purchases within the UK are subject to a VAT charge rated at 20%. The prices on our site are inclusive of VAT as we do not want you to get a surprise just before checking out.

Overseas customers may find their orders are subject to import duties and taxes, which may be levied once a delivery reaches its destination country. SquidLondon has no control over additional customs charges. These charges are to be paid by the customer.